

With that in mind, live chat can have a big impact on your online sales and marketing. This is much higher than email, social media, or phone support where only 44% of people are happy with their experience. Why Add Live Chat Support to Your Website?Īccording to eConsultancy, 73% of customers who use live chat are happy with their experience. All of these live chat services work perfectly with any WordPress website.

In this article, we’ll show you some of the best live chat software to help you instantly answer user questions and convert them into paying customers. In fact, more than 67% of online shoppers abandon their carts without checking out.

Are you looking for the best live chat software for your small business website?Ĭustomers expect instant answers to their questions, and any uncertainty with their purchase can result in you losing a sale.
